KIOWARE AGENT

A secure, transparent kiosk experience with safe alternatives

KioWare Agent orchestrates end-user journeys, device states, session protection, accessibility, remote assistance and incident recovery.

KioWare Agent
END-USER EXPERIENCE

42 intentional end-user states

Success, warning, error, maintenance and recovery states explain impact, protected data and the best next action.

SECURITY BY DESIGN

Default session protection

Session isolation

Each session is bound to the correct kiosk and subject; data never appears to the next user.

Encrypted temporary data

Drafts and buffers are encrypted and purged by session policy.

Consent-based assistance

Support sees masked data only, with limited and revocable rights.

Safe recovery

Restore from committed checkpoints, reauthenticate and prevent duplicate submission.

SERVICE MODE

Detect, bind and validate peripherals

Technicians review required/optional devices, serials, firmware, connection ports, drivers, health tests and attestation before activating a kiosk.

  • Operational preflight
  • Replacement device rebind
  • Recovery Mode & Golden Image
  • Controlled support bundle
Service Mode peripheral detection
EDGE RUNTIME · SESSION · DEVICE CONTROL

KioWare Agent is the execution layer at the Kiosk

The Agent manages session lifecycle, orchestrates peripherals through HAL, applies local policy, creates recovery checkpoints and protects temporary data in public environments.

Session isolation

Data isolation, timeout, screen lock and safe termination.

Device orchestration

Capabilities, state, commands and fallback through device adapters.

Recovery

Checkpoints, backend reconciliation and duplicate-submission prevention.

User protection

Masking, accessibility, consent and revocable remote support.

OPERATIONAL STATES

Every critical state needs a defined recovery path

InitializeAttestation and device checks.
ReadyAccept sessions only when policy passes.
TransactionMaintain checkpoints and evidence.
SupportView-only by default; re-consent for privilege.
IncidentLock data and reconcile state.
EndRevoke tokens and purge temporary data.
EXECUTIVE BRIEFING · TECHNICAL WORKSHOP

Turn a Kiosk requirement into an auditable delivery scope

Assess TCO, APIs, HAL, IAM, peripherals, PoC, UAT and the production roadmap with the KioWare team.