Expand branch capacity
Move registration, identity, forms, confirmation signing and receipt delivery to a controlled self-service channel.
BANKING AND FINANCIAL SERVICES
Smart Banking Kiosk
Scale self-service transactions with digital identity, ID/NFC, facial verification, remote signing and Core Banking/Open Banking connectivity.
BUSINESS VALUE
From a self-service point to a governed digital channel
Control operational risk
Service-level policy, step-up authentication, audit evidence, data masking and remote-access revocation.
Governed integration
APIs and SDKs, idempotency, trace IDs, sandbox, UAT and staged pilots across branch groups.
CapacityMove suitable transactions away from counters.
TCOStandardize runtime and devices.
RiskPolicy, consent and evidence.
ScalePilot by release ring and location.
USER JOURNEYAccount opening and customer updatesPolicy, timeout, accessibility and evidence apply at each step. Service registration and eKYCPolicy, timeout, accessibility and evidence apply at each step. Digital signing of applicationsPolicy, timeout, accessibility and evidence apply at each step. Lookup, printing and digital-result deliveryPolicy, timeout, accessibility and evidence apply at each step.
A reference flow configurable by service
INTEGRATIONS AND DEVICES
Business applications do not need to call every driver directly
Core Banking/Open Banking
Capabilities, policy, telemetry and UAT.
GoPaperless SSO/VNeID
Capabilities, policy, telemetry and UAT.
Remote Signing
Capabilities, policy, telemetry and UAT.
ID/NFC, camera and printers
Capabilities, policy, telemetry and UAT.
EDGE PLANEKioWare Agent · Session · HAL
Orchestrates sessions, devices, temporary data, controlled offline behavior and incident recovery.
CONTROL PLANEInventory · Policy · Release · Evidence
Governs fleet inventory, desired state, alerts, release rings, support privileges and audit evidence.
POC & UAT
Recommended acceptance criteria
Business
Completion rate, transaction time, fallback and accessibility.
Technical
API latency, device health, retries/idempotency and observability.
Security
Session isolation, data purge, identity, consent and audit.