Extend in-store experience
Enable customers to discover, register, order and receive contextual content without waiting for a counter.
RETAIL
Retail and Self-Service Kiosk
Connect product discovery, membership, ordering, payment, receipt printing and customer campaigns on a standardized Kiosk runtime.
BUSINESS VALUE
From a self-service point to a governed digital channel
Reduce hardware dependency
HAL and device adapters prevent business applications from calling individual drivers directly.
Govern campaigns and content
Release content by store group, policy and rollout ring with rollback support.
CapacityMove suitable transactions away from counters.
TCOStandardize runtime and devices.
RiskPolicy, consent and evidence.
ScalePilot by release ring and location.
USER JOURNEYProduct and service discoveryPolicy, timeout, accessibility and evidence apply at each step. Membership sign-inPolicy, timeout, accessibility and evidence apply at each step. Ordering and paymentPolicy, timeout, accessibility and evidence apply at each step. Receipts and offersPolicy, timeout, accessibility and evidence apply at each step.
A reference flow configurable by service
INTEGRATIONS AND DEVICES
Business applications do not need to call every driver directly
POS/CRM/ERP
Capabilities, policy, telemetry and UAT.
Payment QR/Open Banking
Capabilities, policy, telemetry and UAT.
Loyalty/notifications
Capabilities, policy, telemetry and UAT.
QR, printers, scanners and payment devices
Capabilities, policy, telemetry and UAT.
EDGE PLANEKioWare Agent · Session · HAL
Orchestrates sessions, devices, temporary data, controlled offline behavior and incident recovery.
CONTROL PLANEInventory · Policy · Release · Evidence
Governs fleet inventory, desired state, alerts, release rings, support privileges and audit evidence.
POC & UAT
Recommended acceptance criteria
Business
Completion rate, transaction time, fallback and accessibility.
Technical
API latency, device health, retries/idempotency and observability.
Security
Session isolation, data purge, identity, consent and audit.